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Pura Vida Chiropractic places great importance on the protection of your personal data. In this privacy statement, we aim to provide clear and transparent information on how we handle personal data.

We make every effort to ensure your privacy and handle personal data with care. Pura Vida Chiropractic complies with all applicable laws and regulations, including the General Data Protection Regulation (GDPR). This means that we commit to:

• Process your personal data in accordance with the purpose for which it was provided, and these purposes and types of personal data are described in this privacy statement.

• Limit the processing of your personal data only to those that are strictly necessary for the purposes for which they are processed.

• Request your explicit consent if we need it for the processing of your personal data.

• Adopt appropriate technical and organizational measures to ensure the security of your personal data.

• Not transfer personal data to third parties unless necessary for the execution of the purposes for which they were provided, such as with Free Motion Fysiotherapie, with whom a processing agreement has been signed.

• Be aware of your rights regarding your personal data; we want to inform you about them and respect them.

As Pura Vida Chiropractic, we are responsible for the processing of your personal data. After reviewing our privacy statement or if you have questions in general, you can contact us using the contact details at the bottom of this document.

 

Processing of customer personal data

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Customer personal data is processed by Pura Vida Chiropractic for the following purposes:

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• During the appointment with the chiropractor.

• Administrative purposes.

• Communication about scheduled appointments.

For the above purposes, Pura Vida Chiropractic may request the following personal data:

• First name.

• Last name.

• Phone number.

• Address.

• Email address.

• Gender.

• Date of birth.

• Insurance details.

• Citizen Service Number (BSN).

 

Use of our online services

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When you register for one of our online services, we ask you to provide personal data. These data are used to deliver the service and are stored on secure servers. To book appointments online, you need to agree to the privacy policy of PracticeHub.

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If you send us an email or other messages, we may retain such messages. Sometimes we ask for your relevant personal data for the situation at hand, so we can answer your questions and process your requests.

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The personal data you enter on our website to book appointments online are processed in our PracticeHub system, and you also agree to PracticeHub’s privacy policy. The data you enter in the contact form goes to our inboxes.

 

Processing of employee personal data

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Employee personal data is processed by Pura Vida Chiropractic for the following purpose:

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• Execution of the employment contract.

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The legal basis for this personal data is the employment contract. For the above purpose, Pura Vida Chiropractic may request the following personal data:

• First name.

• Last name.

• Phone number.

• Email address.

• Gender.

• Date of birth.

• Salary details.

• Copy of ID.

• Citizen Service Number (BSN).

• Bank details.

 

Communication to third parties

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The data you provide to us can be communicated to third parties if necessary for the execution of the purposes described above.

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For example, we use a third party for:

• Managing financial administration, for which we use the PracticeHub program.

We never transmit personal data to third parties with whom we have not entered into a processing agreement. With these parties (processors), we naturally make the necessary agreements to ensure the security of your personal data. Furthermore, we will not provide the data you have provided to third parties unless it is legally required and allowed.

 

Minors

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We process personal data of minors (individuals under the age of 16) only if written consent has been provided by the parent, guardian, or legal representative.

 

Security

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We have taken appropriate technical and organizational measures to protect your personal data from unlawful processing. For example, we have taken the following measures:

• All persons who, on behalf of Pura Vida Chiropractic, may have access to your data, are obliged to maintain confidentiality.

• We apply a username and password policy on all our systems.

• We pseudonymize and encrypt personal data if necessary.

• We regularly test and evaluate our measures.

• Our employees are informed about the importance of protecting personal data; they have all signed a confidentiality statement with a list of practical instructions.

 

Rights regarding your data

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You have the right to access, rectify, or delete the personal data we have received from you. You can also object to the processing of your personal data (or part of it) by us or by one of our processors. You also have the right to have the data provided by you transferred directly to yourself or on your behalf to another party. We may ask you to identify yourself before we can comply with the requests described above.

If we can process your personal data based on the consent given by you, you always have the right to revoke that consent.

 

Complaints

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If you have a complaint about the processing of your personal data, we ask you to contact us directly. If we cannot resolve the issue together, we naturally find this situation very unpleasant. You always have the right to file a complaint with the Autoriteit Persoonsgegevens, the supervisory authority for privacy protection.

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Forgotten Items

Please note that we cannot accept responsibility for personal items forgotten or left behind at our practice. While we do our best to store and return lost items when possible, we cannot be held liable for theft, damage, or loss. If you realize you’ve left something behind, please contact us as soon as possible, we will do our best to assist you, but we cannot guarantee the item will be recovered.

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Questions

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If you have questions or comments following our Privacy Statement, please contact us.

 

Contactgegevens

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Pura Vida Chiropractie

Kon. Wilhelminalaan 539a, 2274 BD Voorburg

chiropractor.nerderland@gmail.com

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Version 02/2025